After two decades leading CX at brands like Aviva, Myntra, and Swiggy, we saw a recurring problem—most companies struggle to build customer experience that scales without breaking cost or quality. Hibrid.cc was created to solve this.
• To blend human judgment with AI’s consistency.
• To build foundations that last, not quick fixes.
• To give every brand—new or mature—the tools to deliver world-class CX.
We follow the BOT (Build, Operate, Transfer) model: setting up CX, running it until stable, then handing it over seamlessly. Along the way, we’re building our own AI-first CRM to fill gaps we’ve lived through firsthand.
Join hands with Hybrid.cc
Hybrid.cc is here to reshape the landscape of contact center experiences.
Hybrid.cc leadership team combines nearly 50 years of collective experience, encompassing roles as clients, partners, and builders of large teams for both domestic and international markets. Notably, they have spearheaded the establishment of teams for two leading e-commerce giants, guiding one of them to a successful public offering—a journey that epitomises their achievements. With diverse expertise across various domains, our leaders deliver industry-leading solutions that set benchmarks for innovation. They offer state-of-the-art technology at competitive prices, tailored to meet the agility demands of today’s fast-paced environment without compromising on quality standards with great return on investment.
Discover the visionaries driving Hybrid.cc forward, shaping the future of customer experience solutions with their unwavering commitment to excellence.
Get in touch with us today to learn more about our products and services, and how we can help you achieve your goals.
